The flight operation department manages various facets of the operational side within the company. However, its primary responsibility is to ensure safe, legal and efficient operation of IndiGo aircraft.

This includes training of flight deck crew to ensure that they meet all licensing and regulatory requirements and can execute high quality operation in a safe, efficient and customer friendly manner.

Specially trained operational staffs, within the department, play a key role in the recruitment of new flight deck crew.

The support staff is involved in effective surveying of all new routes and making available all navigation.

Performance and other necessary operational data to flight crew, to ensure safe air and ground operations, investigating, monitoring and disseminating information on all accidents, incidents and other occurrences involving IndiGo aircraft also come within the scope of this function.